Kenya Airways Mombasa Office Address and Phone Number

Kenya Airways, the national airline of Kenya, is committed to providing seamless customer service to passengers across the country. In Mombasa, the airline operates a dedicated office where travelers can access essential services such as flight reservations, itinerary updates, baggage assistance, and special travel support. Whether you are planning a trip, managing an existing booking, or need real-time help, the Mombasa office is a reliable resource.

Mombasa City Office Address:
Electricity House, Nkrumah Road
Majengo Area, Mvita
Mombasa, Kenya

City Office Phone Numbers:
+254 41 2125201
+254 41 2222268

The city office is centrally located and offers in-person services for passengers who prefer direct interaction. It is ideal for travelers looking to book flights, modify travel plans, inquire about fares, or request special assistance. The office staff are professional, courteous, and well-trained to handle a variety of customer needs.

Moi International Airport Office:
Kenya Airways also operates a 24/7 customer service desk at Moi International Airport for passengers needing assistance during travel. This is particularly helpful for last-minute bookings, check-in support, and immediate help before departure.

Airport Office Contact Number:
+254 726 318515

Services Offered at Both Locations:

• Flight reservations and ticket modifications

• Cancellations and refund processing

• Baggage allowance information and claim support

• Special travel arrangements and mobility assistance

• Updates on flight schedules and travel advisories

• Flying Blue loyalty program assistance

The staff at both locations are known for providing fast, efficient, and personalized support. They are also multilingual, ensuring that communication is easy for both local and international travelers.

Office Hours:
The city office typically operates during standard business hours, Monday through Friday. The airport desk is open daily to match Kenya Airways flight schedules, ensuring round-the-clock support when needed.

Conclusion:
The Kenya Airways Mombasa office is a vital service point for travelers flying with the airline from the coastal region of Kenya. With convenient locations, responsive staff, and a full range of customer services, the Mombasa office ensures a smooth experience from the moment you plan your journey until you board your flight. Whether you visit the city center office or need assistance at Moi International Airport, Kenya Airways is always ready to help.