Navigating the Southwest Terminal at Logan Airport: What You Need to Know

Southwest Terminal Logan is a bustling hub that serves millions of travelers annually, and for those flying with Southwest Airlines, the experience begins at Terminal B. Whether you're a first-time flyer or a seasoned traveler, here's everything you need to know to make your journey through Southwest’s terminal smooth and stress-free.

Where to Find Southwest at Logan

Southwest Airlines operates out of Terminal B, which is located on the north side of the airport. Terminal B houses a variety of domestic carriers, but Southwest has its dedicated check-in and gate areas, making it easy to find once you’re inside.

Tip: If you're driving to the airport, follow signs for "Arrivals" or "Departures" at Terminal B. Rideshare services and taxis also have designated drop-off zones.

Check-In and Security: Quick and Convenient

The Southwest check-in counters are clearly marked and usually well-staffed. Passengers can use self-service kiosks or go directly to the counter for assistance.

TSA Security at Terminal B is generally efficient, but wait times can vary depending on the time of day. Early morning and evening flights tend to be busier, so it’s wise to arrive at least 90 minutes before your scheduled departure.

Dining and Shopping Options Nearby

Once past security, you’ll find a decent selection of food and beverage options within Terminal B. Whether you're grabbing a quick coffee or looking for a sit-down meal, there's something to satisfy every craving.

Some traveler favorites include:

• Legal Sea Foods – A taste of Boston’s famous seafood

• Dunkin' – A local staple for coffee and breakfast

• B.GOOD – Healthy options with a local twist

For shopping, expect a few newsstands, travel essentials shops, and boutique stores to kill time before boarding.

Amenities and Services for a Comfortable Wait

Terminal B offers a variety of amenities to make your wait more pleasant:

• Free Wi-Fi throughout the terminal

• Charging stations near most gates

• Comfortable seating with views of the runway

• Accessible restrooms and family-friendly facilities

Although Southwest doesn't operate a dedicated lounge at Logan, the terminal is well-equipped for travelers who want to relax or work before boarding.

Gate Information and Boarding

Southwest typically uses Gates B33–B36, but gate assignments can change, so always check the monitors or the Southwest app for up-to-date information. Their boarding process is famously unique, with passengers lining up in groups based on boarding positions rather than assigned seats. Make sure you check in early (24 hours in advance) to get a better spot!

Ground Transportation from Terminal B

After landing, picking up your bags and heading out is simple. Southwest baggage claim is located on the lower level of Terminal B, and from there you’ll find easy access to:

• Rental car shuttles

• MBTA Silver Line for public transit into downtown Boston

• Logan Express buses to suburbs like Braintree, Framingham, and Woburn

• Rideshare pick-up areas for Uber, Lyft, and taxis

Final Thoughts: Flying Southwest from Logan

Traveling through Southwest Airline Boston Terminal is generally a smooth experience thanks to its efficient layout, friendly staff, and traveler-friendly amenities. Whether you’re flying out or just arriving in Boston, Terminal B serves as a comfortable and functional gateway to your journey.