How to Restore WhatsApp Backup

WhatsApp is one of the most widely used messaging platforms globally, serving over two billion users who rely on it for personal communication, business interactions, and even critical documentation. With the volume of conversations, media files, and shared documents exchanged daily, losing access to your WhatsApp data can be more than inconvenient—it can be disruptive to your personal and professional life. That’s why knowing how to restore WhatsApp backup is not just a technical skill, but a vital digital hygiene practice.

WhatsApp automatically creates encrypted backups of your chats and media, either daily on Android (stored locally or on Google Drive) or weekly on iOS (stored locally or on iCloud). These backups serve as safety nets in case you switch devices, reinstall the app, or experience data loss due to hardware failure or accidental deletion. However, restoring a backup isn’t always seamless. Missteps—such as using the wrong account, mismatched phone numbers, or outdated backup files—can lead to incomplete restores or total data loss.

This comprehensive guide walks you through every step of restoring your WhatsApp backup, from preparation to troubleshooting. Whether you’re migrating from Android to iOS, recovering after a factory reset, or simply reinstalled WhatsApp, this tutorial ensures you recover your messages, media, and call logs accurately and securely. By following best practices and leveraging the right tools, you’ll minimize risk and maximize data recovery success.

Step-by-Step Guide

Preparing for Restoration

Before initiating the restore process, preparation is key. Skipping this step often leads to failed restores or partial data recovery. Begin by confirming that a valid backup exists and that your device meets the necessary conditions.

First, verify your phone number. WhatsApp ties your backup to the exact number registered during the initial setup. If you’ve changed your number, you must update it in WhatsApp before attempting a restore. You cannot restore a backup linked to a different number unless you use WhatsApp’s official number change feature, which preserves your chat history.

Next, ensure your device has sufficient storage. WhatsApp backups can range from a few hundred megabytes to several gigabytes, especially if you’ve saved photos, videos, and documents over time. On Android, check available internal storage via Settings > Storage. On iOS, go to Settings > General > iPhone Storage. If space is low, delete unused apps or transfer media to a computer or cloud service.

Also, confirm your backup source. On Android, backups are stored in Google Drive (if enabled) or in the internal storage under /WhatsApp/Databases/. On iOS, backups are stored in iCloud if you’ve enabled iCloud Backup in WhatsApp settings. If you’re switching platforms (e.g., Android to iPhone), you’ll need to use WhatsApp’s built-in transfer tool, which requires both devices to be connected to the same Wi-Fi network.

Restoring on Android

Restoring WhatsApp on an Android device is straightforward if you’ve previously enabled Google Drive backups. Here’s how:

1. Install WhatsApp from the Google Play Store if it’s not already installed.
2. Open the app and verify your phone number. Enter the same number linked to your backup. If you’ve changed numbers, follow the prompts to update it.
3. Once verified, WhatsApp will automatically detect any available backups from Google Drive. A notification will appear: “Found a backup from [date].” Tap Restore.
4. Wait for the restore process to complete. This may take several minutes depending on the size of your backup and your internet speed. Do not close the app or disconnect from Wi-Fi.
5. After the chat history is restored, WhatsApp will prompt you to restore media files. Tap Restore again to download photos, videos, and documents.
6. Once complete, your chats and media will appear in their original order. You may need to refresh the chat list if some conversations don’t load immediately.

If no Google Drive backup is detected, check your local storage. Navigate to your device’s file manager and go to Internal Storage > WhatsApp > Databases. Look for files named msgstore.db.crypt14 (or crypt12, crypt13 depending on your WhatsApp version). These are your local backups. Rename the most recent file to msgstore.db.crypt14 (removing the date suffix). Then reinstall WhatsApp and restore as described above. WhatsApp will detect the renamed file and use it for restoration.

Restoring on iPhone

Restoring WhatsApp on an iPhone relies on iCloud backups. Follow these steps:

1. Ensure your iPhone is signed in to the same Apple ID used to create the backup.
2. Install WhatsApp from the App Store.
3. Open the app and verify your phone number. Again, it must match the number used in the original backup.
4. When prompted, tap Restore Chat History. WhatsApp will scan your iCloud account for available backups.
5. Select the most recent backup from the list. The date and time will be displayed next to each option.
6. Tap Restore. The app will begin downloading your chat history and media from iCloud. This may take longer than an Android restore due to iCloud’s processing delays.
7. Once the restore is complete, your chats will reappear. Media files will download in the background as you open each conversation.

If you don’t see any backups listed, ensure iCloud Backup is enabled for WhatsApp. Go to Settings > [Your Name] > iCloud > Manage Storage > Backups. Check if WhatsApp is listed and has a recent backup date. If not, you may need to create a new backup before proceeding with the restore.

Transferring from Android to iPhone

WhatsApp offers a dedicated tool for transferring data from Android to iPhone. This method is the only officially supported way to move your chat history across platforms.

1. On your Android device, ensure you have the latest version of WhatsApp installed and that a recent backup exists (either on Google Drive or local storage).
2. On your new iPhone, install WhatsApp and verify your phone number.
3. When prompted, tap Move from Android. This option appears only if you’re setting up WhatsApp on a new iPhone and have an Android device nearby.
4. On your Android phone, open WhatsApp and go to Settings > Chats > Transfer chat history.
5. Follow the on-screen instructions to generate a 6-digit code.
6. Enter the code on your iPhone. The devices will connect via a direct Wi-Fi link.
7. Wait for the transfer to complete. This may take 10–30 minutes depending on the volume of data.
8. Once complete, your chats, media, and call logs will appear on your iPhone.

Important: Do not uninstall WhatsApp on your Android device until the transfer is complete. Also, ensure both devices are connected to the same Wi-Fi network and remain close together during the process. The transfer does not use cloud storage—it’s a direct device-to-device sync.

Restoring from Local Backup (Advanced)

For users who have disabled cloud backups or lost access to their Google Drive or iCloud accounts, restoring from a local backup is possible but requires manual file manipulation.

On Android:

1. Connect your device to a computer via USB.
2. Navigate to Internal Storage > WhatsApp > Databases.
3. Locate the most recent msgstore.db.crypt14 file. If you have multiple, choose the one with the latest timestamp.
4. Copy this file to a safe location on your computer as a backup.
5. Uninstall WhatsApp from your device.
6. Reinstall WhatsApp and verify your phone number.
7. When prompted to restore, tap Restore. If no cloud backup is found, WhatsApp will automatically detect the local backup file in the Databases folder.

On iPhone:

Local backups on iOS are not directly accessible due to Apple’s sandboxing system. However, you can restore via iTunes or Finder (macOS Catalina and later):

1. Connect your iPhone to your computer.
2. Open iTunes (Windows or older macOS) or Finder (macOS Catalina+).
3. Select your device and choose Restore Backup.
4. Select a backup created before you uninstalled WhatsApp.
5. Wait for the restore to complete. Once your iPhone restarts, install WhatsApp and verify your number. Your chat history will be restored from the system-level backup.

Note: This method restores your entire device, not just WhatsApp. Use it only if you’re comfortable with a full system restore.

Best Practices

Prevention is always better than restoration. Following best practices ensures your WhatsApp data remains safe and recoverable when you need it most.

First, enable automatic backups. On Android, go to Settings > Chats > Chat backup and set the frequency to daily. Choose Google Drive as the storage location and ensure you’re signed in with the correct Google account. On iOS, go to Settings > Chats > Chat Backup and enable iCloud backups. Set the frequency to daily or weekly, depending on your usage.

Always use the same phone number for your WhatsApp account. Even if you change SIM cards, keep the same number. If you must change numbers, use WhatsApp’s built-in “Change Number” feature under Settings > Account > Change Number. This updates your account and transfers your backup seamlessly.

Regularly check your backup status. On Android, the Chat Backup screen shows the last backup date and size. On iOS, it shows the last iCloud backup time. If your last backup is older than a week, manually trigger a new one. Don’t wait until you’ve lost data to realize your backup is outdated.

Store backups in multiple locations when possible. While Google Drive and iCloud are reliable, they’re not infallible. Periodically export important chats via email or save critical media to a computer or external drive. You can export a chat by opening a conversation > tapping the three dots > More > Export Chat. Choose “Without Media” for text-only exports or “With Media” to include photos and videos.

Avoid reinstalling WhatsApp without verifying backup integrity. If you’re experiencing app issues, don’t immediately uninstall. Try clearing the cache (Android) or restarting your device first. Reinstalling without a valid backup can permanently erase your chat history.

Use strong, unique passwords for your Google and Apple accounts. Since your WhatsApp backup is protected by these accounts, a compromised password could lead to unauthorized access to your messages. Enable two-factor authentication (2FA) wherever possible.

Be cautious with third-party apps claiming to “recover deleted WhatsApp messages.” These apps often violate WhatsApp’s terms of service, may contain malware, and rarely deliver on their promises. Always rely on official backup and restore methods.

Finally, document your backup process. Note the date of your last backup, the storage location (Google Drive, iCloud, or local), and the phone number associated with it. This simple record can save hours of troubleshooting during an emergency restore.

Tools and Resources

While WhatsApp’s built-in tools are sufficient for most users, certain scenarios may require additional utilities or external resources to ensure complete data recovery.

For Android users, the WhatsApp Viewer (available on GitHub) is a free, open-source tool that allows you to decrypt and view local .crypt14 backup files on your computer. It requires the encryption key, which is stored on your device under /WhatsApp/Databases/ in a file named key. Accessing this key requires root privileges, so this method is only recommended for advanced users familiar with Android file systems.

On iOS, there are no officially supported third-party tools to decrypt iCloud backups. However, tools like iMazing and Dr.Fone can extract WhatsApp data from iTunes or iCloud backups if you’ve previously created a full device backup. These tools are paid but offer trial versions to preview recoverable data before purchase. Always ensure you download such tools from official websites to avoid malware.

Cloud storage managers can help you monitor your backup usage. Google One and iCloud+ both provide dashboards showing how much space WhatsApp is using. If your backup is approaching your storage limit, consider upgrading your plan or deleting old media files from WhatsApp’s gallery.

For users managing multiple WhatsApp accounts (e.g., personal and business), tools like WhatsApp Business offer separate backup settings. Ensure you’re backing up the correct account by checking the phone number displayed in the Chat Backup settings.

Online forums such as the official WhatsApp Help Center, Reddit’s r/WhatsApp, and XDA Developers provide community-driven troubleshooting tips. Many users share solutions for edge cases, such as restoring backups after a factory reset without a Google account or recovering media from corrupted files.

For enterprise users or those handling sensitive data, consider using encrypted backup solutions like Veracrypt to store exported chat logs. This adds an extra layer of security beyond WhatsApp’s end-to-end encryption.

Always keep your WhatsApp app updated. Newer versions include improved backup compression, better error handling, and enhanced security. Outdated versions may not recognize newer backup formats, leading to restore failures.

Real Examples

Let’s examine three real-world scenarios where users successfully restored their WhatsApp data—and one where they didn’t, due to common mistakes.

Example 1: Android to Android Migration

Sarah, a freelance designer, upgraded her old Samsung Galaxy S9 to a new Google Pixel 7. She had enabled daily Google Drive backups for two years. After setting up her new phone, she installed WhatsApp, verified her number, and was immediately prompted to restore from a backup dated two days prior. Within 12 minutes, her 1,200+ chats and 8.7 GB of media were restored. She later confirmed that all group chats, voice messages, and shared PDFs were intact. Her success was due to consistent backup habits and using the same Google account.

Example 2: iOS Device Failure

James accidentally dropped his iPhone 13 in water. The device became unresponsive, but he had enabled iCloud backups weekly. He purchased a replacement iPhone, installed WhatsApp, and selected the most recent iCloud backup from the list. Although media files took longer to download, all text messages and call logs appeared within 20 minutes. He later restored missing photos by checking his iCloud Photos library, which had synced separately.

Example 3: Android to iPhone Transfer

Michael switched from an Android phone to an iPhone after his carrier offered a trade-in deal. He followed WhatsApp’s official transfer tool. He ensured both devices were on the same Wi-Fi network, generated the 6-digit code correctly, and waited patiently as 4.5 GB of media transferred over 25 minutes. He later discovered that some GIFs and voice notes were missing—this was because he had previously deleted them from his Android device before initiating the transfer. The tool only transfers existing media, not deleted items.

Example 4: Failed Restore Due to Number Mismatch

Linda lost her phone and bought a new one with a different number. She installed WhatsApp, entered her new number, and was surprised when no backup appeared. She had forgotten that her backup was tied to her old number. She tried reinstalling WhatsApp multiple times, but each attempt failed. Eventually, she contacted her mobile provider and reactivated her old number temporarily. She installed WhatsApp on a borrowed phone, verified the old number, restored the backup, then used the “Change Number” feature to update to her new number. Only then did her chat history transfer correctly. Her mistake: assuming WhatsApp would auto-detect backups across numbers.

FAQs

Can I restore a WhatsApp backup from a different phone number?

No. WhatsApp backups are tied to the phone number used during the initial backup creation. If you change your number, you must use WhatsApp’s official “Change Number” feature to transfer your chat history. Simply installing WhatsApp with a new number will not detect an old backup.

What happens if I don’t restore WhatsApp backup immediately after reinstalling?

WhatsApp keeps your most recent backup available for up to 30 days after uninstalling the app. After that, the backup is automatically deleted from Google Drive or iCloud. If you reinstall after 30 days, you’ll need to start fresh or rely on older backups if they exist.

Can I restore WhatsApp chats without an internet connection?

No. Restoring from Google Drive or iCloud requires an active internet connection. However, if you’re restoring from a local backup file on Android (stored in the device’s internal memory), you can do so without Wi-Fi or mobile data—provided the backup file is already on the device.

Why is my WhatsApp backup so large?

Large backups are typically caused by saved media—photos, videos, voice messages, and documents. To reduce backup size, go to Settings > Chats > Chat Backup > Media Auto-Download and disable automatic downloads for videos and documents. You can also manually delete media files from within WhatsApp’s gallery.

Do WhatsApp backups include call logs?

Yes. WhatsApp backups include your call history—both incoming and outgoing calls—with timestamps. However, they do not include the actual audio recordings of calls, as WhatsApp does not record calls by default.

Is my WhatsApp backup encrypted?

Yes. WhatsApp uses end-to-end encryption for all backups stored on Google Drive and iCloud. On Android, the backup is protected by a 64-digit encryption key. On iOS, it’s protected by your iCloud encryption. You can optionally add a password to your Google Drive backup for extra security.

Can I restore WhatsApp backup on a tablet?

WhatsApp is designed for smartphones and requires a SIM card and phone number for verification. While you can install WhatsApp on some Android tablets with cellular connectivity, you cannot restore a backup on a tablet without a valid phone number. Tablets without SIM slots are not supported.

How do I know which backup file to restore if I have multiple?

On Android, WhatsApp displays the date and time of the most recent backup during the restore process. On iOS, iCloud backups are listed with timestamps. Choose the one closest to the date you last used WhatsApp. If you’re unsure, check your phone’s file manager or iCloud settings for backup dates.

What if my backup is corrupted or won’t restore?

If the backup file is corrupted, restoration will fail. On Android, try renaming an older backup file (e.g., msgstore.db.crypt13) to msgstore.db.crypt14 and attempt restore again. On iOS, try restoring from an earlier iCloud backup. If all else fails, you may need to start fresh and manually recover media files from other sources like Google Photos or iCloud Photos.

Does restoring a WhatsApp backup overwrite existing chats?

Yes. If you have existing chats on your device (e.g., from a fresh install), restoring a backup will replace them. WhatsApp will prompt you to confirm the restore, and you cannot undo it. Always back up any current chats before restoring an older backup.

Conclusion

Restoring a WhatsApp backup is a critical skill in today’s digital landscape. Whether you’re upgrading your phone, recovering from data loss, or switching platforms, understanding how to properly restore your messages and media ensures continuity in your personal and professional communications. The process is straightforward when you follow the correct steps, but common pitfalls—like using the wrong phone number, relying on outdated backups, or ignoring storage limits—can lead to irreversible data loss.

This guide has provided you with a comprehensive roadmap: from preparing your device and identifying the right backup source, to executing restores on Android and iOS, transferring between platforms, and applying best practices to prevent future issues. You’ve learned how to leverage both built-in tools and external resources, and you’ve seen real-world examples that illustrate what works—and what doesn’t.

Remember: the key to successful restoration lies in preparation. Enable automatic backups, verify your phone number, monitor storage space, and avoid third-party tools that promise miracles. WhatsApp’s encryption and cloud systems are robust—but they only work if you use them correctly.

By implementing the strategies outlined here, you’re not just restoring chats—you’re safeguarding your digital relationships. Whether it’s a heartfelt message from a loved one, a business agreement shared via text, or a group chat holding memories of a long trip, your WhatsApp history matters. Protect it. Back it up. And know exactly how to restore it when you need it most.